Save yourself a LOT of grief and anger and avoid subcribing to Time-Warner's Internet phone and Roadrunner broadband.
That so-called "service" has been going down regularily now for more than 2 weeks- usually during the day- occasionally when we're ON the phone (line goes dead) and when I'm trying to post breaking news.
Unless you have a cell phone- you'll find your Time-Warner Internet phone dead with NO way to call in and complain nor get an adjustment on your bill.
Can't do it when the Roadrunner broadband is out (at the same time) either.
So- take it from your Captain- save yourself a LOT of grief and wasted time (trying to post time-sensitive items and you have no Net service) and- over the longer run- MONEY!
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2 comments:
You are not alone. I have been having 10sec-1min outages for the last 2 weeks. My VPN for work, both IP phones, everything down.
Making it hard for me to work and do my job, and they are coming to my house for a second time even though I have told them nothing here has changed and I have been monitoring the IP traffic and seen it go bad.
I can feel your pain Me.
Make sure you document the outages and get an adjustment on your TW bill.
They've seemingly fixed our problem- for now.
Good luck-
Groucho
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