Imagine for a moment that you are ill and call for an ambulance.
Imagine calling for that ambulance 10 times in 3 days and the medics never arrive- and that YOU- the ill person- is asked to walk TO the ambulance in 15-inches of snow
That's what happened recently in Pittsburgh- according to this story from Dave Statter's STATTER 9-1-1 Web page.

The lazy-assed medics never did go to the sick man's residence and the man died.
Can you say 'lawsuit?'
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