Many rural households in the Central States rely on propane gas to heat their homes and this Winter of 2009-10 was particularly costly.
My daughter and her family who reside in Linn County Kansas told of running low on propane at one point and were told by their propane provider of additional- STEEP charges to "move them up on the list" of those in dire need of tank refills.
They use Ferrellgas- based in Overland Park.
This morning- the DES MOINES (IA) REGISTER reports that the Consumer Protection Division of the Iowa attorney general's office is investigating Ferrellgas for possible violations of Iowa's consumer fraud law in that company's hidden and added charges to customers.
I'm willing to bet good money that there are MANY more customers who were hit by unforeseen charges that didn't report them- for fear of being discriminated on propane deliveries.
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