Good-Bye Ameristar

I guess my couple of hundred of dollars or so each month means nothing to the folks at Ameristar.

Just as well I guess- they can't even run their highly-publicized contests right.

Sunday night was the last night for their $200000 car giveaway promotion- with 2 drawings scheduled at 7 & 8pm.

Except there was NO drawing at 7pm- which we couldn't get entered into anyway due to understaffing and long lines both getting in and at the relatively few card-swiping machines.

First clue- when the obvious overcrowding wasn't addressed with adequate staffing.

Then everybody finds out someway or another (their PA system sucks) the drawings have been delayed an hour "due to a computer problem."

Four employees I tried to get answers from seem to not have any. It was like no one employed there had a CLUE as to what was going on or what was going to be.

So we just left.

I sent the casino an email on their website- they don't list company emails but have a pre-arranged email page for you.

That was more than 24 hours ago now with no reply.

So Goodbye Ameristar- your ill-run promotions- uninformed employees and seemingly don't-give-a-shit attitude toward your customers.

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