A number of them I know won't do business with Time-Warner- let alone AOL- to this day because of the nightmare they had to go through to cancel their AOL accounts.
AOL-Time Warner has agreed to pay the states who were suing them $3-million and reemburse people still charged for things after they cancelled their service (AT&T's good for that one too) among other changes.
Of course- today's settlement song and dance when AOL-T-W says they "didn't acknowledge any wrongdoing in the settlement."
Yeah- right....
Next- we'll attack local company SPRINT for cancelling people "who complained too much."
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