Showing posts with label Online Ordering Woes From Nebraska Furniture Mart. Show all posts
Showing posts with label Online Ordering Woes From Nebraska Furniture Mart. Show all posts

Thursday, April 10, 2008

Online Ordering Woes From Nebraska Furniture Mart



Do NOT order a digital camera from Nebraska Furniture Mart online. Probably for that matter- don't order ANYTHING from them...


The way we've gotten jacked around I'm inclined not to buy anything from NFM UFN.

The Nikon Coolpix digital camera was ordered last Thursday and it came this past Monday. No problem there when it arrived on time but other problems began.

First off- it was obvious the box had been opened at some time. Upon examination- the camera had no battery.

So Ms. Rittenhouse called the NFM "customer service" to ask about this. The "customer service" rep apologized for the no battery- offering a $25 gift certificate. She gave the rep the CORRECT battery number as listed in the Nikon manual.

Yesterday the battery came and it was the wrong one and no sign of any $25 gift certificate yesterday or today.

Another call is made to NFM this morning. We're told the camera is out of stock- none would be available until the end of the month.

Ms. Rittenhouse is on the phone with them AGAIN- this time to tell them we're shipping their whole mess back to them with expectations of a FULL refund.

Let you know how that mess turns out- but regardless- this is the first and last time I'm doing ANY business with that so-great and cheap Nebraska Furniture Mart.
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Post Script - 12:50pm- Ms. Rittenhouse has filed a complaint with the Better Business Bureau against Nebraska Furniture Mart..
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